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Fees, insurance, cancellations, etc.

Rates for services: 

  • Individual therapy session - $200 (50 minutes) 

  • Weekly couples therapy or pre-marriage therapy session - $360 (80 minutes)

  • Discernment/ad-hoc couples therapy session - $390 (80 minutes)

  • Intensive (3-5 hour) couples therapy session - contact me

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​​​Insurance: 

Like many mental health professionals, I no longer contract directly with insurance companies. (Want to know why? Click here.However, even though I do not contract directly with insurance, you may be able to recoup some of your costs from your insurance by using your out-of-network benefits (see below).

 

Submitting claims to your insurance for reimbursement:

For individual therapy with me, most insurance companies will reimburse you at their out-of-network rate (typically 60% - 80% of what you have paid). I will assist you in seeking this reimbursement by providing you with a detailed invoice, or "superbill," that you can submit to your insurance. If submitting claims on your own seems difficult or time-consuming, mobile apps like Reimbursify or Thrizer can do all the work for you, and make sure you get the highest possible reimbursement

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For couples therapy, you are less likely to receive reimbursement, as the insurance industry has universally determined that couples therapy is not "medically necessary." However, I will still provide you with an invoice/superbill for couples therapy, if you believe that your insurance company might reimburse you for out-of-network service. I cannot conduct couples therapy and then write you a fraudulent bill for another type of therapy. Therapists who do this may not have a full understanding of how couples therapy differs from other types of therapy, if they believe their couples therapy methods can be disguised as something else.

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Please note that I no longer contract directly with any insurance companies (or with Medicare). I do not submit claims to them, I do not reply to their inquiries about you, about our private sessions together, or about your claim submissions.

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Payment plans:

If you would like to extend your payments out over additional months or years, you can use Care Credit, a healthcare credit service I contract with on clients' behalf. Care Credit offers extended payment plans with no interest/low interest/deferred interest. Applying for a Care Credit account is quick and easy HERE. Please be prudent; Care Credit plans can be very helpful but (as with all credit plans) only as long as you fulfill the payoff requirements on time.

Cancellation / missed appointment policies

Couples therapy scheduling and cancellation policy:

If you choose to engage in weekly couples therapy sessions, you will be reserving a weekly therapy appointment that will be charged/paid each week at the time we have scheduled your session. Please note: you will be charged for the appointment whether or not you attend the appointment, as you are paying for a reserved time slot. However, the missed appointment fee (which is a full session fee) will be waived for one missed appointment every quarter (4 per year).

 

In addition to your one free quarterly appointment waiver, I can offer two other options to help minimize missed appointment fees: 1) At your request I can offer options for rescheduling a missed appointment during the same week the miss occurs, if openings are available. 2) I can also offer you an online or phone appointment if you are experiencing an exceptional situation that prevents you from coming to my office.

 

Ad-hoc / Discernment / Intensive therapy sessions are not cancelable once they are booked.

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If I cancel a session, you will not be charged. If your session falls on a national holiday that I am working and you choose not to attend, you will not be charged.

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Individual therapy scheduling and cancellation policy:

Cancelled/missed individual therapy sessions will be subject to a full charge if notice is not received at least 48 HOURS IN ADVANCE. This is necessary because the appointment is held exclusively for you, and generally I cannot fill that slot with anyone else in a limited timeframe.​

 

I can offer two options to help minimize fees for missed individual appointments: 1) At your request I can offer options for rescheduling a missed appointment during the same week the miss occurs, if openings are available. 2) I can also offer you an online or phone appointment if you are experiencing an exceptional situation that prevents you from coming to my office.

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If I need to cancel a session, you will not be charged. If your session falls on a national holiday that I am working and you choose not to attend, you will not be charged.

Renew Psychology Services, for couples and individual therapy

Dr. Lisa Hardebeck

Renew Psychology Services

Located in the North End of Tacoma, WA

We proudly serve  our lesbian, gay, bisexual, transsexual, and queer community.

Everyone is welcome here. We value diversity and inclusion, and provide judgment-free, supportive services to all, regardless of background. We strive for a safe space for open communication.

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